Amazon Dash Replenishment is an Amazon service, integrated with Alexa, that you can add to your connected devices to make reordering supplies or replacement parts easy for your customers. Once set up, your customers can track supply levels within the Alexa app, receive notifications from Alexa when supplies are running low or parts need replacement, and smart reorder from Amazon when needed. Dash Replenishment takes advantage of Amazon's payment systems, customer service, and fulfillment network to give your customers access to Amazon's low prices, great selection, and reliable delivery.
Delight Your Customers
You can help customers avoid running out of the supplies used with your device through notifications from Alexa when they are running low and smart reordering. By making it easy to keep your device working at its best, you can increase customer engagement and satisfaction.
Create a Recurring Revenue Stream
You can sell consumables that you manufacture for your device or you can choose to revenue share for other consumables sold on Amazon.com, creating new opportunities for you to grow your business.
Adopt Easily
Amazon provides the customer set up experience in the Alexa app, keeps track of the inventory in the cloud, and automatically reorders supplies. All you need to do is implement inventory reporting using inventory sensors in your smart home skill.
You can connect any device that uses a consumable to Dash, such as printers (ink), thermostats (air filters), toothbrushes (toothbrush heads), washing machines (detergent), dishwashers (detergent), and smart locks (batteries). You can also connect devices that need replacement parts, such as vacuum cleaners (dust bags, brushes), and refrigerators (water filters). You specify the right consumables or replacement parts for your device.
Printers
By reporting ink or toner levels, customers can monitor the percent remaining in the Alexa App, receive Alexa notifications when they are running low, and set up smart reordering so they never run out.
Thermostats
By reporting fan hours, customers can track filter life in the Alexa app, receive Alexa notifications when it is time to change the filter, and set up smart reordering to save time.
Coffee Makers
By reporting cups brewed, customers can track the number of pods left in their inventory, receive Alexa notifications when they are running low, and set up smart reordering to save time.
Vacuums
By reporting how much cleaning fluid is dispensed or how much brush head life is used, customers can track fluid and brush usage, receive Alexa notifications when parts need replacement, and set up smart reordering so their vacuum always runs at its best.
Smoke Detectors
By reporting battery life, customers can monitor percent remaining in the Alexa app, receive Alexa notifications when batteries need replacement, and set up smart reordering so they always have replacements when needed.
Laundry Machines
By reporting the number of times laundry is done, customers can track the number of pacs left in their inventory, receive Alexa notifications when they are running low, and set up smart reordering to save time.
1. Measure on Your Device
You measure either inventory levels or usage on your device, and send this to your device cloud to forward to Alexa. You can choose from sensor types supported by Alexa.
2. Set Up Device & Build Skill
You set up your device with Dash and specify the products that should be re-ordered for customers. You report inventory and usage updates to Alexa using a smart home skill that runs in the cloud.
3. Certify with Alexa
You submit your product for Alexa skill certification.
4. Alexa Does the Rest
Your customers use the Alexa app to enable your smart home skill, and Alexa manages the full customer experience, including keeping track of supply levels and configuring reordering.
Need support integrating Alexa into your device?
Alexa Connect Kit (ACK) is a managed service that makes it easy to integrate Alexa into your devices. You integrate the ACK module into your product and pay a one-time fixed cost. ACK provides the managed services, software, and tools you can use to develop and manage your Alexa-connected smart products on an ongoing basis. Learn more »
Systems Integrators (SIs) offer hardware modules, software, and services that help device makers easily integrate Alexa into connected products. The system-level solutions offered by SIs can reduce the development effort for device makers and help them get products to market faster.
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