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This page helps you resolve common issues with the Vega SDK. If you don’t find a solution to your specific problem here, post an issue in the Developer Forum for additional support.

Installation script fails to download

Cause: Network restrictions, corporate firewall blocking downloads, or DNS resolution issues preventing access to sdk-installer.vega.labcollab.net.Solution:
  1. Verify network connectivity:
  2. If blocked by a corporate firewall, contact your IT department to allowlist the domain.
  3. Check if you’re using the Snap version of curl on Ubuntu (which has sandbox limitations):
    If it shows a snap path, install native curl:
  4. Retry the installation command from Install Vega SDK.

    SDK installation fails during bootstrap

    Cause: Network connectivity issues, firewall restrictions, or insufficient permissions during the automated SDK download that occurs after Vega CLI installation. Solution:
    1. Verify network connectivity:
    2. If blocked by a corporate firewall, contact your IT department to allowlist the domain.
    3. Check if you’re using the Snap version of curl on Ubuntu (which has sandbox limitations):
      If it shows a snap path, install native curl:
    4. Retry the installation command from Install Vega SDK.

    Unable to download Vega CLI

    Cause: Network restrictions, corporate firewall blocking downloads, or installation script access issues preventing CLI binary installation. Solution: Use the legacy bootstrapper setup: Install Vega SDK

    Homebrew installation

    When attempting to install Homebrew, you might see this message:
Cause: You might not have administrator privileges or you haven’t installed Homebrew in the correct directory based on your system architecture.Solution: Make sure you have administrator privileges, then complete the following steps:
  1. Disable Rosetta.
  2. Install brew following the instructions on the Homebrew page.
  3. Find brew on your PATH.
    The PATH should be: arm64: Install Homebrew under /opt/homebrew/bin/brew. x86_64: Install Homebrew under /usr/local/bin/brew.
  4. Set the HOMEBREW variables correctly in your .profile/.rc file. arm64:
    x86_64:
  5. Check if your brew packages are up-to-date.

SDK download error

Cause: There could be an issue with generating the download URL.Solution: Reload the page. If the issue persists after reloading the page, post an issue in the Vega community space.

Platform mismatch error during SDK installation

Cause: The Vega SDK installer doesn’t match your system architecture.For example: You’re using an M-series Mac (arm64) but downloaded the Intel Mac (x86_64) version.Solution:
  1. Check if your terminal is running under Rosetta:
    • If it returns x86_64 on an M-series Mac, your terminal is using Rosetta
    • If it returns arm64 on an M-series Mac, you’re running natively
  2. If running under Rosetta, disable it for your terminal:
    1. Quit Terminal/iTerm completely.
    2. Right-click Terminal.app (or iTerm.app) in Applications.
    3. Select Get Info.
    4. Uncheck Open using Rosetta if it’s enabled.
    5. Reopen Terminal and verify with uname -m (should show arm64).
  3. Rerun the installation command:
  4. The installation script correctly detects your native architecture.

Download failed during installation

If the installation process stops or fails during download, you might see:
  • Installation hanging without progress.
  • Network-related error messages.
  • Incomplete download notifications.
Cause: Network issues during download.Solution:
  1. Press Command+C (Mac) or Ctrl+C (Linux) to stop the installation.
  2. Connect to a reliable network.
  3. Return to the Install Vega SDK page.
  4. Rerun the installer.

    Installation failed due to low disk space

Cause: Your device doesn’t have enough available storage.Solution:
  1. Free up disk space.
  2. After clearing disk space, verify you have at least 20 GB free.
  3. Rerun the installer.

SDK already installed

Cause: The installer has detected an SDK directory at the specified install path. This error can happen when:
  • A previous installation exists.
  • A previous installation failed but left files behind.
  • You attempted multiple installations.
Solution:Option 1: Overwrite existing installation:
  1. Enter y when prompted, allowing the installer to replace all existing files.
Option 2: Clean installation:
  1. Back up the existing folder to another location.
  2. Remove old installation using .
  3. Rerun the installer.

Last modified on December 22, 2025