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This page helps you resolve common issues with the Vega SDK. If you don’t find a solution to your specific problem here, post an issue in Developer Forum for additional support.

Installation script fails to download

Cause: Network restrictions, corporate firewall blocking downloads, or DNS resolution issues preventing access to sdk-installer.vega.labcollab.net.Solution:
  1. Verify network connectivity:
  2. If blocked by corporate firewall, contact your IT department to allowlist the domain.
  3. Check if you’re using the Snap version of curl on Ubuntu (which has sandbox limitations):
    If it shows a snap path, install native curl:
  4. Retry SDK installation Retry the installation command from Install Vega SDK.

SDK installation fails during bootstrap

Cause: Network connectivity issues, firewall restrictions, or insufficient permissions during the automated SDK download that occurs after Vega CLI installation.Solution:
  1. Verify network connectivity:
  2. If blocked by corporate firewall, contact your IT department to allowlist the domain.
  3. Check if you’re using the Snap version of curl on Ubuntu (which has sandbox limitations):
    If it shows a snap path, install native curl:
  4. Retry the installation command from Install Vega SDK.

Unable to download Vega CLI

Cause: Network restrictions, corporate firewall blocking downloads, or installation script access issues preventing CLI binary installation.Solution: Use the legacy bootstrapper setup: Install Vega SDK

Homebrew installation

While attempting to install Homebrew, you might see this message:
Cause: You might not have administrator privileges, or Homebrew isn’t installed in the correct directory for your system architecture.Solution: Make sure you have Administrator privileges, then complete the following steps:
  1. Disable Rosetta.
  2. Install brew following the instructions on the Homebrew page.
  3. Verify brew is on your PATH.
    The PATH should be: arm64: Install Homebrew under /opt/homebrew/bin/brew. x86_64: Install Homebrew under /usr/local/bin/brew.
  4. Set the HOMEBREW variables correctly in your .profile/.rc file. arm64:
    x86_64:
  5. Update your brew packages.

SDK download error

Cause: The download URL might not have generated correctly.Solution: Reload the page. If the issue persists after reloading the page, post an issue in Vega community space.

Platform mismatch error during SDK installation

Cause: The Vega SDK installer doesn’t match your system architecture. For example, you’re using an M-series Mac (arm64) but downloaded the Intel Mac (x86_64) version.Solution:
  1. Verify whether your terminal is running under Rosetta:
    • If it returns x86_64 on an M-series Mac, your terminal is using Rosetta.
    • If it returns arm64 on an M-series Mac, you’re running natively.
  2. Disable Rosetta for your terminal if it’s enabled: a. Quit Terminal/iTerm completely b. Right-click Terminal.app (or iTerm.app) in Applications c. Select Get Info d. Uncheck Open using Rosetta if it’s enabled e. Reopen Terminal and verify with uname -m (should show arm64)
  3. Rerun the installation command:
  4. Confirm the installation script detects your native architecture.

Download failed during installation

If the installation process stops or fails during download, you might see:
  • Installation hanging without progress.
  • Network-related error messages.
  • Incomplete download notifications.
Cause: Network issues during download.Solution:
  1. Press Command+C (Mac) or Ctrl+C (Linux) to stop the installation.
  2. Connect to a reliable network.
  3. Resume SDK installation Return to the Install Vega SDK page.
  4. Rerun the installer.

Installation failed due to low disk space

Cause: Your device doesn’t have enough available storage.Solution:
  1. Free up disk space.
  2. After clearing disk space, verify you have at least 20 GB free.
  3. Rerun the installer.

SDK already installed

Cause: The installer detected an existing SDK directory at the specified install path. This can happen when:
  • A previous installation exists.
  • A previous installation failed and left files behind.
  • You attempted multiple installations.
Solution:Option 1: Overwrite existing installation:
  1. Enter y when prompted to replace all existing files.
Option 2: Clean installation:
  1. Back up the existing folder to another location.
  2. Remove old installation using .
  3. Rerun the installer.

Last modified on July 30, 2026